PET URINE & ODOR REMOVAL
Pet Urine Removal Treatment (P.U.R.T.®)
It can be frustrating when pets urinate on the carpet. Potty-training them is an important process that sometimes takes longer than expected. One of the reasons why ‘going’ inside the house is a problem is the severe damage it can cause to the carpets and flooring underneath. Sometimes if the accidents are persistent, a simple cleaning isn’t enough – major restoration work is required. In order to save your carpets, Complete Chem-Dry of Lake Orion has formulated the Pet Urine Removal Treatment (P.U.R.T.®). With P.U.R.T.®, even the most urine soaked carpets can be made clean as day #1. P.U.R.T.® works to remove pet urine and odor by attacking the problem at the source instead of just masking the odor.
We serve Waterford Township, Troy, Pontiac, Leonard, Oakland Township, Rochester, Rochester Hills, Auburn Hills, and Birmingham, MI.


Facts To Know About Pet Urine In Your Carpet
It is common for pets to urinate in the same spot over and over, sometimes without you noticing it. The urine does not stay at the top of the carpet, rather it seeps through the carpet fibers and deep down into the backing of the carpet and the flooring material underneath. When this happens the odor of the urine can penetrate your home from all angles. Don’t let these unpleasant odors stick around any longer – call Complete Chem-Dry of Lake Orion and say goodbye to pet odors and stains!
When the pet urine dries, the liquid evaporates but urine crystals are left behind, becoming even more concentrated and pungent. A basic cleaning will not remove these odors. When the P.U.R.T.® formula makes contact with those urine crystals a chemical reaction takes place that destroys the odor.
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Rochester & Troy: (248) 879-3954 | Lake Orion: (248) 693-0055 | Text Us (248) 709-0007
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How P.U.R.T.® Works
- The source and severity of the odor are determined, then the carpet will be rinsed and extracted with a hot water rinse to remove the bulk of the urine crystals.
- In worst cases, the carpet is pulled back in the suspected areas to reveal the extent of the damage.*
- If necessary, the pad will be removed and replaced.*
- An odor blocking shellac may be applied to the sub-floor if determined necessary.*
- P.U.R.T.® will then be applied heavily to the tack strip, the sub floor, the baseboards and the carpet backing. It is necessary to apply this product heavily enough to dampen all areas affected by the urine.*
- Over the next 24 to 36 hours, the ingredients in P.U.R.T.® will react with the urine, and break down the odor causing components.

*Additional charges based on your unique situation will apply for services. Additional charges may apply for services based on your unique situation and the amount of time and cleaning solution is required to remove the pet odors. Please note that this process may take up to 48-hours to fully dry. You may want to ventilate your home slightly so that the odor can escape. Please call us to learn more about P.U.R.T.®.
Have a Question?
Frequently Asked Questions
Does Complete Chem-Dry of Lake Orion offer coupons, specials or promo codes for carpet cleaning?
Is Complete Chem-Dry of Lake Orion a steam cleaning service?
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. So you’re left with wet carpets for 1-2 days, which creates a breeding ground for mold, mildew and bacteria. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
Complete Chem-Dry of Lake Orion’s process is very different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, which is why we only need to use a fraction of the water that typical steam cleaners uses. After the carbonation releases and lifts the dirt, our high powered equipment extracts the dirt and moisture from the carpet. Our carbonated cleaning services is powerful, and uses less moisture than other cleaning methods, making it perfect for the environmentally-conscious consumer.
Take a look at a detailed comparison of Chem-Dry vs steam cleaning.
What is the best carpet cleaning method?
The Complete Chem-Dry of Lake Orion cleaning process is considered superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days, and helps prevent the growth of mold and mildew under your carpet. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that—through the power of carbonation—lifts dirt to the surface where it is whisked away. The Natural is ideal for homes with kids and pets, and has received the Green Certification.
Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
Should I vacuum before you arrive?
What type of chemicals does Chem-Dry use?
Chem-Dry uses an all-natural cleaning product called The Natural® as our primary cleaner. The Natural, doesn’t contain any soaps or phosphates and is friendly and hypo-allergenic. By contrast, most steam cleaners use soaps, detergents and harsh chemicals in their process.
If you don't use any chemicals, then what's with the "Chem" in Chem-Dry?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
What is considered a room according to your size requirements?
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Rochester & Troy: (248) 879-3954
Lake Orion: (248) 693-0055
Text Us: (248) 709-0007
For faster service please contact us directly at 248-693-0055 ( note- this number DOES NOT RECEIVE TEXT MESSAGES)
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Serving:
Troy, Rochester Hills, Waterford, Clarkston, Davisburg, Oakland Twp, Lake Orion, Auburn Hills, Oxford, Ortonville, Oakland, Birmingham, Leonard, Brandon Twp, Pontiac
Complete Chem-Dry of Lake Orion
Rochester & Troy:
(248) 879-3954
Lake Orion:
(248) 693-0055
Serving:
Troy, Rochester Hills, Waterford, Clarkston, Davisburg, Oakland Twp, Lake Orion, Auburn Hills, Oxford, Ortonville, Oakland, Birmingham, Leonard, Brandon Twp
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.