Rochester: (248) 879-3954         Lake Orion: (248) 693-0055


Pet Urine Removal Treatment (P.U.R.T.®)

It can be frustrating when pets urinate on the carpet. Potty-training them is an important process that sometimes takes longer than expected. One of the reasons why ‘going’ inside the house is a problem is the severe damage it can cause to the carpets and flooring underneath. Sometimes if the accidents are persistent, a simple cleaning isn’t enough – major restoration work is required. In order to save your carpets, Complete Chem-Dry of Lake Orion has formulated the Pet Urine Removal Treatment (P.U.R.T.®). With P.U.R.T.®, even the most urine soaked carpets can be made clean as day #1. P.U.R.T.® works to remove pet urine and odor by attacking the problem at the source instead of just masking the odor.

We serve Waterford Township, Troy, Pontiac, Leonard, Oakland Township, Rochester, Rochester Hills, Auburn Hills, and Birmingham, MI.

Photo of a dog outside
pet urine odor removal

Facts To Know About Pet Urine In Your Carpet

It is common for pets to urinate in the same spot over and over, sometimes without you noticing it. The urine does not stay at the top of the carpet, rather it seeps through the carpet fibers and deep down into the backing of the carpet and the flooring material underneath. When this happens the odor of the urine can penetrate your home from all angles. Don’t let these unpleasant odors stick around any longer – call Complete Chem-Dry of Lake Orion and say goodbye to pet odors and stains!

When the pet urine dries, the liquid evaporates but urine crystals are left behind, becoming even more concentrated and pungent. A basic cleaning will not remove these odors. When the P.U.R.T.® formula makes contact with those urine crystals a chemical reaction takes place that destroys the odor.

Ready to Schedule Your Free Price Estimate?

Rochester & Troy: (248) 879-3954 | Lake Orion: (248) 693-0055 | Text Us (248) 709-0007


Ready to Schedule Your Free Price Estimate?

Rochester & Troy: (248) 879-3954

Lake Orion: (248) 693-0055

Text Us (248) 709-0007


How P.U.R.T.® Works

  • The source and severity of the odor are determined, then the carpet will be rinsed and extracted with a hot water rinse to remove the bulk of the urine crystals.
  • In worst cases, the carpet is pulled back in the suspected areas to reveal the extent of the damage.*
  • If necessary, the pad will be removed and replaced.*
  • An odor blocking shellac may be applied to the sub-floor if determined necessary.*
  • P.U.R.T.® will then be applied heavily to the tack strip, the sub floor, the baseboards and the carpet backing. It is necessary to apply this product heavily enough to dampen all areas affected by the urine.*
  • Over the next 24 to 36 hours, the ingredients in P.U.R.T.® will react with the urine, and break down the odor causing components.
dog on carpet

*Additional charges based on your unique situation will apply for services. Additional charges may apply for services based on your unique situation and the amount of time and cleaning solution is required to remove the pet odors. Please note that this process may take up to 48-hours to fully dry. You may want to ventilate your home slightly so that the odor can escape. Please call us to learn more about P.U.R.T.®.

Have a Question?

Frequently Asked Questions

Does Complete Chem-Dry of Lake Orion offer coupons, specials or promo codes for carpet cleaning?
Yes, we do frequently offer monthly coupons and special promotions for many of our services, not just carpet cleaning. You can find our current coupons on the Coupons page on our site. You should also follow us on Facebook, Google+ & Twitter to get the latest coupons and be notified of promotions as soon as they are happening.
Are Chem-Dry products safe for my kids and pets?
All of the ingredients in Chem-Dry’s primary cleaner, The Natural®, are on the F.D.A.’s G.R.A.S. (Generally Recognized as Safe) list and are safe for your carpets, home, family, and the environment. The Natural is free from harsh chemicals and concentrated soaps.
Is Complete Chem-Dry of Lake Orion a steam cleaning service?
No, Complete Chem-Dry of Lake Orion is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam cleaning.
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. So you’re left with wet carpets for 1-2 days, which creates a breeding ground for mold, mildew and bacteria. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.

Complete Chem-Dry of Lake Orion’s process is very different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, which is why we only need to use a fraction of the water that typical steam cleaners uses. After the carbonation releases and lifts the dirt, our high powered equipment extracts the dirt and moisture from the carpet. Our carbonated cleaning services is safe, yet powerful, and uses less moisture than other cleaning methods, making it perfect for the environmentally-conscious consumer.

Take a look at a detailed comparison of Chem-Dry vs steam cleaning.

What is the best carpet cleaning method?
The Complete Chem-Dry of Lake Orion cleaning process is considered superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days, and helps prevent the growth of mold and mildew under your carpet. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that—through the power of carbonation—lifts dirt to the surface where it is whisked away. The Natural is non-toxic and ideal for homes with kids and pets, and has received the Green Certification.
Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.
How do you remove pet urine odor from carpets?
Pet odors can linger for months if not treated properly. As urine dries in the carpet and padding, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odor. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment), to explode the urine crystals and break down the enzymes which gets rid of the pet urine odor forever.
Will my carpets re-soil quickly after the cleaning is finished?
Not with Complete Chem-Dry of Lake Orion. Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind a sticky residue on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned and often requires more frequent professional cleanings. At Complete Chem-Dry of Lake Orion, we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents or harsh chemicals, so it won’t leave any sticky or dirt-attracting residue.
How long will it take for my carpet to dry completely?
Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or fans will help accelerate dry times. After a professional cleaning, it typically takes 1-2 hours for the carpet to dry. Sometimes carpets can take longer to dry for various reasons.
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. If you have kids, pets or if someone in your home has asthmas or allergies, it’s advisable to do it even more frequently. Regular cleaning will not only improve your home’s appearance, but it will eliminate germs and allergens, improve your home’s indoor air quality and extend the life of your carpeting.
Should I vacuum before you arrive?
Vacuuming before we arrive is not necessary. Our Complete Chem-Dry of Lake Orion professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.
What type of chemicals does Chem-Dry use?
Chem-Dry uses an all-natural, Green-Certified cleaning product called The Natural® as our primary cleaner. The Natural, doesn’t contain any soaps or phosphates and is safe, non-toxic and hypo-allergenic. By contrast, most steam cleaners use soaps, detergents and harsh chemicals in their process.
If you don't use any chemicals, then what's with the "Chem" in Chem-Dry?
A common misconception is that Chem-Dry® uses chemicals to clean carpets. This is not true! We use all natural cleaning solutions that are 100% safe for your home, family, pets and the environment. So, where does the “Chem” in Chem-Dry come from? The “Chem” portion of our name stands for “Chemistry,” paying homage to the fact that our solutions and processes were originally the result of the innovative chemistry that lead to the use of carbonation as our core cleaner. Our industry-leading cleaning products and services are the result of science. We use less water and carpets dry faster than traditional carpet cleaning methods.
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Complete Chem-Dry of Lake Orion uses up to 80% less water than typical steam cleaning because its carbonated cleaner, The Natural®, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be suctioned away. This low water, low pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours and is also more environmentally friendly.
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to grow mold, mildew and bacteria beneath the surface.
What is considered a room according to your size requirements?
Our room sizes are based on 150 sq ft. If any of your rooms are over 150 sq ft, there may be an additional area charge. Hallways and stairs are considered to be separate from a room.

Get A Free Price Estimate!

Rochester & Troy: (248) 879-3954

Lake Orion: (248) 693-0055

Text Us: (248) 709-0007

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    Troy, Rochester Hills, Waterford, Clarkston, Davisburg, Oakland Twp, Lake Orion, Auburn Hills, Oxford, Ortonville, Oakland, Birmingham, Leonard, Brandon Twp, Pontiac

    Complete Chem-Dry of Lake Orion

    Rochester & Troy:
    (248) 879-3954
    Lake Orion:
    (248) 693-0055


    Troy, Rochester Hills, Waterford, Clarkston, Davisburg, Oakland Twp, Lake Orion, Auburn Hills, Oxford, Ortonville, Oakland, Birmingham, Leonard, Brandon Twp

    *Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.

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